How to Get Support

How to Get Support


How to Get Support

Three communication options

We love hearing from our customers. 

You see, every time we answer a question or solve a problem, our customers win. They're one step closer to building the store of their dreams. I know this might sound a little old-fashioned and a trifle uncool, but we're in a win-win business. When our customers succeed, we succeed.

That's why we have made our support accessible 24/7 and is as easy as possible with three communication channels.


1. Via the chat window in the tinyAlbert product


2. Via the chat window on the tinyAlbert website 


3. Via email: support@tinyalbert.ai

Hope to hear from you soon!


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