FAQs
How to Unblock an Email Address in Gmail
How to Unblock an Email Address in Gmail A handy hack for desktops and mobile devices Blocking messages in Gmail sends emails from a specific address to your spam folder. If you need to unblock an address, the path is not so obvious. Let me show you ...
Can I Edit the Text in a Form?
Can I Edit the Text in a Form? No, but you can regenerate a form Schucks, sorry. Editing form text isn't possible. All tinyAlbert forms come pre-designed for immediate use. That saves you time and effort. If you're looking for a different design, we ...
Add More Store Products?
Add More Store Products? Time to update your campaigns and automations Here's a tip to help you keep tinyAlbert's messaging up to date. Let's say your product offerings undergo some meaningful change. Perhaps you added products to your store, updated ...
How to Preview
How to Preview Inspect mesages before sending them out You can preview a campaign message or automation before it goes live. Preview a tinyAlbert campaign Locate a campaign message and click the three-dot icon. You can preview the message on desktop ...
Change Message Colors
Change Message Colors Better branding basics How do I change the colors on the automation emails? They're not in line with my preferred colors. I totally get this question. Colors and branding go together, like kimchi and rice, or French fries and ...
Changing Images and Text
Changing Images and Text Create better AI-generated email marketing Sometimes, the image selection and text display aren't quite right. How can I improve what tinyAlbert generates? Artificial intelligence doesn't always get it right. Sometimes, the ...
tinyAlbert Affiliate Program
tinyAlbert Affiliate Program Hey, why not work with us? Does tinyAlbert have an affiliate program? You betchya. Click here to learn more and apply to our Partner program.
How Can I Change the Sender's Email?
How Can I Change the Sender's Email? Update anything in the footer Ahh, that's easy. Just open the Edit panel. You can update the sender email plus anything else in the footer of an automation or campaign message.
Can I Use a Coupon Code?
Can I Use a Coupon Code? Discount the cost of your tinyAlbert plan How can I apply a coupon code? If I ever write a book, it'll be called The Tao of AI Email Marketing. And in that book of inspirational catchphrases, I'd point out the principle of ...
Can You Sell Me a Database?
Can You Sell Me a Database? Sorry, we don't sell lists. I picked up some questions from people who were kicking the tires. These people don't have a Shopify store or a list. In essence, they're starting from zero (hey, we've all been there) and were ...
My Promo Code Didn't Work
My Promo Code Didn't Work Discounts are like milk. They both have a limited shelf life. tinyAlbert promo codes Promo codes usually fail because the expired data has passed. They're too old. Every coupon code has an expiration date. If your code ...
How to Schedule a Specific Time
How to Schedule a Specific Time Open the Calendar page I don't know how to schedule a specific send time. Can you help? Campaign message schedules are set by default, but you can customize the dates. Click here to learn how. BTW The send schedule ...
How Can I Cancel My Free Trial?
How Can I Cancel My Free Trial? Just uninstall the app To cancel your account during the free trial, simply uninstall the tinyAlbert app from your Shopify dashboard. You won't be charged anything if you cancel during the 7-day trial. Truly sorry to ...
Can I Have a Demo with a Human?
Can I Have a Demo with a Human? Yes, of course. If you'd like to demo tinyAlbert with a real live person, I've got two suggestions. Hopefully, one of them works for you. tinyAlbert demo option 1 Click this link to open a registration page. Fill in ...
Can I Send a Test Email?
Can I Send a Test Email? Yes, you can! You can send a test message for campaigns and automations. Click here to learn more.
How can I remove my address from my emails?
How can I remove my address from my emails? By editing sender details in the footer To be clear, it's not really possible to remove your business address from commercial email messages. It's a legal requirement in many countries like the US, so you ...
How is your app different from Klaviyo?
How is your app different from Klaviyo? Price and support, for starters I'm a big fan of Klaviyo. Love their tools. But tinyAlbert is different, and for lots of Shopify store owners, it's a better option. Let me give you the answer. Better support. A ...
Does this AI only work with Shopify?
Does this AI only work with Shopify? Yes, for now At the moment, tinyAlbert is available on the Shopify platform only. However, we plan to make the tinyAlbert app available on Woocommerce and Etsy. Coming soon!
Can I change the send date?
Can I change the send date? Sure, those dates are not fixed I'd like to change the send date of a campaign. How do I do that, please? Yes, it's possible the change the send date of a campaign with the tinyAlbert Calendar tool. Click here to learn ...
How Do I Change the Logo?
How Do I Change the Logo? There are two options There are two ways to add a logo to a tinyAlbert automation or campaign message: bulk and one at a time. Adding a logo with the bulk method The fastest way to add a logo to all automations and campaign ...
Can I Change the Font?
Can I Change the Font? Sure, many customizations are possible Can I change the font in messages (e.g. size, colour, bold, etc.)? Yes, you can customize the font in any campaign message and automation by opening the editor. Here's how. Go to a ...
Campaign Slow to Complete
Campaign Slow to Complete Still see the rocket icon Why does my campaign from four days ago show as launched with no emails sent and the rocket icon? The rocket icon means the campaign is still being sent. It's possible there might be a delay or ...
Information Icons
Information Icons Get info fast tinyAlbert uses icons to help the user along the AI journey. Click the i icon to get more info. These icons open popups that explain the meaning of numbers or provide context. Click Got it to close the popup window. A ...
No Design Skills Required
No Design Skills Required Let AI do the creative Paraphrasing, somebody once said, "I know good design when I see it, but I can't describe it and certainly have no talent in that area." Thankfully, a lack of skill is no longer a barrier to stylish ...
Do you need a web admin to create a website pop-up form?
Do you need a web admin to create a website pop-up form? Not if you know what you're doing If you're new to the email marketing industry, then you need to add a few tools to your toolkit. A list-building pop-up form is one of them. Is that a lot of ...
Do you know which audience segments drive sales?
Do you know which audience segments drive sales? Know your audience Segmentation is a powerful technique for e-commerce email marketing. It allows you to target specific groups of customers with personalized content. Here are some common email ...
Content in Other Languages
Content in Other Languages Displaying non-English copy Can tinyAlbert generate content in languages other than English? Oh, yes. You can build and send campaigns and automations in seven other languages, including French and German. Click here to ...
Can I share tinyAlbert campaign links on social platforms?
Can I share tinyAlbert campaign links on social platforms? No, campaigns must be sent via email Unfortunately, we don't support shareable campaign links for social media. Our campaigns are designed to be sent from tinyAlbert to your audience through ...
Facebook Password Recovery Without Email or Phone Number
Facebook Password Recovery Without Email or Phone Number Mission almost impossible Gotta love browsers that save passwords. I love easy logins because sometimes I'm too lazy to open my password manager (BTW, I use KeePassXC, a free open-source app ...
Restore a Hacked Facebook Account?
Restore a Hacked Facebook Account? Mission possible Our tech support team (open 24/7) gets lots of different questions. Sometimes the questions have nothing to do with tinyAlbert. But we like to help where we can. You know, pay it forward and all ...
Other Email Service Providers
Other Email Service Providers Do I need third-party integrations? Do I need any email service providers or third-party integrations to start using tinyAlbert? Nope. Nada. Zilch. You don't need any third-party integrations (e.g. Klaviyo) to run ...
Does tinyAlbert Work on WooCommerce?
Does tinyAlbert Work on WooCommerce? We're still growing our app No, not yet, but Woocommerce is definitely on our radar. For the moment, we're fully dedicated to building an amazing tinyAlbert AI-marketing tool for Shopify store owners. Once that ...
Isolating Products or Collections
Isolating Products or Collections Stop promoting a specific item? Can I tag certain products or collections and make sure these items are not used in email messages? No, unfortunately, we don't have that option right now.
How to Remove tinyAlbert
How to Remove tinyAlbert Uninstall the app Thanks for trying out tinyAlbert. I know it's not for everyone, but that doesn't mean we stop trying. Before you uninstall the app, can I ask a favor? If something isn't working for you, could you reach out ...